Last updated: 1 January 2026. This Privacy Policy explains how mywbet collects, uses, stores, and protects your personal information.
mywbet collects registration details, identity verification documents, financial transaction records, device and browser data, and usage activity on the platform. We collect only what is necessary for service delivery and regulatory compliance.
mywbet does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with service providers who are contractually bound to process it solely on mywbet's behalf, and with regulatory or law enforcement bodies where legally required.
All data transmitted between your device and mywbet is encrypted with 256-bit SSL. Personal data at rest is stored on secured servers with access controls, encryption, and regular security auditing. mywbet maintains ISO-aligned security practices.
mywbet members have the right to access, correct, and in certain circumstances request deletion of their personal data. These rights may be exercised by contacting mywbet customer support. Verification of identity is required before any access or deletion request can be processed.
mywbet retains account and transaction data for a minimum of five (5) years following account closure, as required by our licensing obligations and applicable anti-money laundering regulations. Data no longer required is securely deleted.
mywbet uses essential cookies for session management and platform functionality. Analytics cookies help us understand how Members interact with the platform so we can improve the experience. You may manage cookie preferences through your browser settings.
Summary: mywbet ("we", "us", "our") is committed to protecting the privacy of all persons who use the mywbet platform ("you", "Member"). This Privacy Policy describes what personal data mywbet collects, why we collect it, how we use and protect it, and what rights you have over your data. By registering a mywbet account or using our platform, you acknowledge that you have read and understood this policy.
1.1 This Privacy Policy applies to all personal data collected and processed by mywbet in connection with the operation of its online betting platform at mywbet.asia and all associated services.
1.2 mywbet takes data privacy seriously. Our data handling practices are designed to comply with applicable data protection laws and regulations, including the requirements imposed by our international gaming authority licensing.
1.3 This policy should be read alongside the mywbet Terms & Conditions. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a matter relating to personal data, this Privacy Policy shall prevail.
2.1 For the purposes of applicable data protection legislation, mywbet is the data controller in respect of personal data collected through the mywbet platform.
2.2 Questions and requests relating to this Privacy Policy, including requests to exercise your data subject rights, should be directed to the mywbet Data Protection contact at [email protected].
mywbet collects the following categories of personal data from Members:
4.1 Directly from you — when you register a mywbet account, complete KYC verification, make deposits or withdrawals, participate in promotions, or contact customer support.
4.2 Automatically — through cookies, log files, and tracking technologies when you access and use the mywbet platform. Technical and usage data is collected passively as part of normal platform operation.
4.3 From third parties — from identity verification service providers, fraud prevention agencies, payment processors, and regulatory bodies where we are required or permitted to obtain data about you from external sources.
mywbet processes your personal data for the following purposes and on the following legal grounds:
6.1 mywbet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
6.2 mywbet may share your personal data with the following categories of recipients, strictly for the purposes set out in Section 5:
6.3 All third-party service providers who process personal data on mywbet's behalf are required to enter into data processing agreements that obligate them to protect your data and process it only in accordance with mywbet's instructions.
7.1 mywbet's servers and certain service providers may be located outside Malaysia. Where your personal data is transferred to a jurisdiction outside Malaysia, mywbet will ensure that appropriate safeguards are in place, including contractual protections equivalent to those required under applicable data protection law.
7.2 By using mywbet, you consent to the transfer of your personal data as described in this section, subject always to the protections described herein.
8.1 mywbet retains personal data for as long as your Account remains active and for a minimum period of five (5) years following Account closure, as required by our licensing authority and applicable AML legislation.
8.2 Communications data, including customer support records, is retained for a minimum of three (3) years following the date of the communication.
8.3 Where retention beyond the minimum periods is required for the resolution of a legal dispute, investigation, or regulatory inquiry, mywbet will retain the relevant data until the matter is fully resolved.
8.4 Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised.
9.1 mywbet implements technical and organisational security measures appropriate to the sensitivity of the personal data it holds. These measures include:
9.2 Notwithstanding the above, no data transmission over the internet is completely secure. mywbet cannot guarantee the absolute security of data transmitted to the platform and you do so at your own risk. You are responsible for maintaining the security of your own Account credentials.
10.1 mywbet uses the following types of cookies on the platform:
10.2 You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the mywbet platform.
Subject to applicable data protection law and mywbet's legal obligations, you have the following rights in respect of your personal data:
To exercise any of the above rights, please contact mywbet at [email protected]. mywbet will respond to verified requests within thirty (30) days.
12.1 mywbet's services are not directed at persons under the age of 21. mywbet does not knowingly collect personal data from individuals under 21 years of age. If mywbet becomes aware that personal data has been collected from a person under 21, the relevant Account will be closed and the data deleted promptly.
12.2 If you believe that a minor has registered on mywbet, please contact customer support immediately so that appropriate action can be taken.
13.1 mywbet may send you promotional communications, including information about bonuses, promotions, and platform updates, where you have consented to receive such communications at registration or subsequently through your Account settings.
13.2 You may withdraw your consent to receive marketing communications at any time by updating your communication preferences in your mywbet Account settings or by contacting customer support. Withdrawal of consent does not affect the lawfulness of marketing processed prior to the withdrawal.
13.3 Even if you opt out of marketing communications, mywbet may still send you transactional and service communications relating to your Account, including deposit confirmations, withdrawal notifications, and security alerts.
14.1 The mywbet platform may integrate third-party game content, live streaming, and payment services. These third parties operate under their own privacy policies and mywbet is not responsible for their data practices.
14.2 mywbet does not include links to external third-party websites within the core platform pages. Where external integrations exist (e.g. game launchers), only trusted and contractually bound partners are used.
15.1 mywbet reserves the right to update this Privacy Policy at any time. Material changes will be communicated to Members via a notice on the platform or by email to the registered address, with at least fourteen (14) days' notice before the change takes effect.
15.2 Your continued use of mywbet following notification of a policy change constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you should close your mywbet Account.
If you have any questions, concerns, or requests relating to this Privacy Policy or mywbet's data handling practices, please contact us:
Email: [email protected]
Live Chat: Available 24/7 from the mywbet platform
mywbet aims to respond to all privacy-related enquiries within five (5) business days. For formal data subject rights requests, responses will be provided within thirty (30) days of receipt of a verified request.
mywbet is committed to handling your personal data with transparency and care. Log in to manage your account preferences, marketing settings, and responsible gaming tools at any time.
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